We strive to accommodate our clients to the best of our ability. All of our appointment confirmations are sent via text. Please honor your appointment; if you must cancel or reschedule, we ask that you do so at least 24 hours in advance to void a cancellation fee.

New Clients

All new clients are required a 50%, nonrefundable booking fee that will be applied to the service when you arrive for your appointment.


A credit card is required to hold appointments at Sterling Lash & Beauty Bar. If you choose not to provide your credit card information, we will not hold your appointment. If you arrive more than 15 minutes late, you will be required to reschedule and charged a cancellation fee of 50% of the service.

No Shows & Cancellations 

No shows and cancellations made within 24 hours will be billed 100% of the service value and are required to prepay for their next service.